In this blog we are going to tell you about Spectrum Reference Code RLC-1002, so read this blog carefully to get the complete information.
The Spectrum TV app is a well-known mobile application that enables you to watch live TV and on-demand content at no additional charges. You can easily watch it on your mobile devices. However, some users are facing issues with Spectrum app error code RLC-1002. It is a commonly occurring error that users experience from time to time. But the good thing is that there are a few different ways to fix this issue. If you are also facing the same problem then continue reading the article to know all the information and ways to fix Spectrum app error code RLC-1002.
About Spectrum App Error Code RLC-1002
The error code RLC-1002 is a common error that usually occurs due to a slow internet connection. It implies that the device is facing an internet issue and not being able to establish a connection with the server. If you are facing the same error then you can wait for a few minutes and then restart your app. If this way does not work then we have mentioned other possible solutions which are described below.
How to fix the issue of Spectrum App Error Code RLC-1002?
The following are some solutions to fix Spectrum app Error Code RLC-1002 as mentioned below:
Delete and Reinstall your Spectrum TV app
- Firstly on Roku, you have to go to ‘my channels’.
- Then on the Roku remote control, click the spectrum TV in the list and select the asterisk (*) button.
- Scroll down and you will find the delete channel button in the options menu and click on OK.
- Now access your Roku channel store with your Roku remote and search for spectrum TV.
- Again, install the spectrum TV and log in to your account.
- Now restart the app and check if the issue has been resolved or not.
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Reset your Internet Connection
To reset your internet connection properly, here are the steps to follow:
- Firstly, turn off the Wi-Fi router and Roku device as well. Make sure to turn them off for 15 seconds before restarting them.
- Then disconnect the Roku from the network connection and reconnect it.
- If the previous two steps do not work then you can reset the complete connection.
- Firstly disconnect the TV, router, and Roku from the power source.
- After about 1 minute, reconnect all the devices and check if the internet connection is accomplished or not.
Power Cycle all your devices
Usually restarting all your devices can fix the issue and here are the steps to follow to do so:
- Firstly, remove the router, Roku, and the modem from the power source and the internet as well.
- Now as all the three devices are disconnected from the power source, press and hold the power button of the router for 30 seconds.
- After that, connect all the devices to the power source again.
- Here is the order to connect these devices: first modem, second router, and third Roku.
- Remember one thing before attaching the next device, wait for the previous device to fully power up and have been connected.
- Now allow access to the router and run the app again.
The bottom line
So overall, most people face this error with the spectrum app. However, it can be resolved. The failure of the spectrum app on the Roku is usually related to the building of a cache on your device so you should repeatedly empty the device cache to resolve the issue. We hope that this article was helpful and with the above-mentioned solutions, you can also fix the Spectrum app error code RLC-1002 issue and enjoy watching Spectrum TV again.
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Conclusion
We Hope this blog is sufficient enough to provide the information about Spectrum Reference Code RLC-1002. Thanks for reading this blog.